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Resource library for dental and medical professionals

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Inherent risks in remote consulting

Online consulting offers real promise as a means of easing pressure on hard-pressed primary care services - but there are some inherent risks.

  • 29 May 2018
  • Risk alert

Challenging authority

WHAT do healthcare staff do when faced with a bad decision by someone senior? 'Authority gradients' are a prime consideration in safe team working.

  • 26 April 2018
  • Risk alert

The importance of being flexible

IN any clinical setting, adopting too rigid an adherence to protocols can add risk. Sometimes a more flexible approach is required

  • 28 March 2018
  • Risk alert

Safe delegation

DELEGATION utilised carefully and with due safety is a practical way of enhancing the delivery of care – but remember you delegate a task, not full responsibility.

  • 27 February 2018
  • Risk alert

Winter pressure equals burnout

PRESSURES in the NHS always increase at this time of year – and so inevitably does the risk of burnout amongst doctors. Long hours and a hard-working culture might seem "all part of the job" but not at the expense of patient safety and personal health.

  • 29 January 2018
  • Risk alert

Watching the watchers

Do you make use of video surveillance in your practice? The Information Commissioner’s Office has significantly revised its CCTV code of practice and these changes must be considered in addition to requirements from the new General Data Protection Regulation (GDPR) and developing technologies.

  • 18 December 2017
  • Risk alert

Antibiotics – damned if you do…

CERTAIN things are sadly inevitable as winter approaches, including the upsurge in demand for antibiotics. How do you balance that with the risks of overprescribing?

  • 27 November 2017
  • Risk alert

Altering patient notes

CLINICAL notes are an important record of the encounters between medical or dental staff and their patients. Altering them in a less than honest or straightforward way can result in serious consequences.

  • 27 October 2017
  • Risk alert

Confusion over administering flu jabs

FLU season will soon be upon us and questions regarding healthcare assistants (HCAs) administering flu vaccinations are already being raised on a regular basis with the MDDUS advisory service. Practice adviser Helen Ormiston addresses confusion over the necessary requirements.

  • 29 September 2017
  • Risk alert

Prying into patient data

A SPATE of recent cases prompts a reminder of the potentially serious consequences of prying into patients’ medical records without a legitimate reason.

  • 29 August 2017
  • Risk alert

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