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Dental Leadership: Recognising and managing team conflict to reduce risk and improve effectiveness
This two hour, interactive course is designed for dentists who have, or aspire to have, a leadership role.
Risk Management: Remote consulting in secondary care
This two hour, interactive course is designed for any clinician using or planning to use remote consultations within the secondary care environment.
Complaints: Managing face-to-face complaints in primary care
This two hour, interactive course is designed for GPs, PMs or other individuals leading the management of complaints in GP practice.
Medical Leadership: Recognising and managing team conflict to reduce risk and improve effectiveness
This two hour, interactive course is designed for doctors who have, or aspire to have, a leadership role.
Risk Management: Remote consulting in primary care
This two hour, interactive course is designed for any clinician using or planning to use remote consultations within the primary care environment.
Practice Manager Leadership: Recognising and managing team conflict to reduce risk and improve effectiveness
This two hour, interactive course is designed for PMs in medical or dental practice.
Communication: Communication risks for admin and reception teams in GP practice
This two hour, interactive course is designed for admin and reception teams working in GP practice.
Complaints: Investigation and responding to complaints in primary care
This two hour, interactive course is designed for GPs, PMs or other individuals leading the management of complaints in GP practice.
Professionalism for doctors: when things go wrong
This two hour, interactive course is a useful refresher and designed for any doctor to attend.
GDPR: Embedding GDPR in GP Practice
This three hour, interactive course is designed for information governance or data protection leads in GP practice.
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