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Leadership: Understanding emotions to reduce risk
Taking place on Friday, 13 June between 9.30am and 12.30pm, this three hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role
Professionalism: Fulfilling your duties as a dentist
Taking place on Friday, 13 June 2025 between 09.45am and 3.05pm, this course has been designed for dentists to learn more about key areas of professionalism.
Risk management: Good practice in record keeping for doctors
Taking place on Tuesday 17 June from 9am to 3.30pm this course focuses on the key medico-legal requirements and frameworks associated with good record keeping.
Patient conflict: Interpersonal skills
Taking place on Tuesday 17 June from 9.30am to 12.30pm, this course is designed for clinicians and all other staff who have direct contact with patients as part of their working day
Professional boundaries
Taking place on Wednesday, 18 June 2025, between 9.20am and 3.30pm this five hour, interactive course is designed for doctors and dentists but may also be suitable for other clinicians to attend.
Risks and safety in prescribing for primary care
Taking place on Thursday 19 June from 1pm til 4pm, this three-hour, interactive course is suitable for GPs but is likely to be of interest to ANPs, pharmacists and others prescribing in a primary care.
Patient conflict: Developing organisational arrangements and responses
Taking place on Tuesday, 24 June, between 1pm and 4pm, this course is primarily aimed at employers and managers within healthcare organisations.
Practice Manager Leadership: Understanding emotions to reduce risk
Taking place on Wednesday, 25 June between 9.30am and 12.30pm, this interactive course is designed for PMs in medical or dental practice
Compassion versus empathy
Taking place on Wednesday 25 June from 9.30am to 12.30pm, this interactive session explores the role of empathy in medical practice, distinguishing it from compassion.
Managing complaints in primary care
Taking place on Thursday 26 June from 9.30am to 12.45pm, this interactive course is designed for those leading the management of complaints in primary care.