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Managing patient conflict for admin and reception teams in practice
Taking place on 31 May, this two hour, interactive course is intended for GP and dental practice reception and admin teams who deal directly with patients.
Communication risks for admin and reception teams in primary care
This two hour, interactive course is designed for admin and reception teams working in primary care.
Leadership: Understanding emotions to reduce risk
This two hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role.
Risk Management: Remote consulting in primary care
This two hour, interactive course is designed for any clinician using or planning to use remote consultations within the primary care environment.
Leadership: DISC analysis to understand and improve communication and team working
This three hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role.
Accountability without fear: Resilience in clinical practice for GPs
Taking place on 17 June 2022, this interactive workshop from our training partners, Resilient Practice, is designed for any GP to attend.
Managing human factors for safe practice
This three hour, interactive workshop is designed for any doctor or clinical team.
Risk Management: Avoiding missed or delayed diagnosis claims in primary care
This two hour, interactive course is designed for GPs and will explore the basis for medical negligence claims.
Practice Manager Leadership: Recognising and managing team conflict
This two hour, interactive course is designed for PMs in medical or dental practice.
Risk management: Good practice in record keeping for doctors
Taking place on 4 August 2022, this course focuses on the key medico-legal requirements and frameworks associated with good record keeping.