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Practice and patient use of technology in practice: Understanding and mitigating the risks for primary care teams
Taking place on Thursday, 1 June 2023 this interactive, case-based course is designed for PMs, GPs and other leads in the primary care setting.
Communication risks for admin and reception teams in primary care
Taking place on Thursday 1 June 2023, this two hour, interactive course is designed for admin and reception teams working in primary care.
Professionalism: fulfilling your duties as a dentist
Taking place on Friday, 2 June 2023, this course has been designed for dentists to learn more about key areas of professionalism.
Managing complaints in primary care
Taking place on 6 June 2023, this interactive course is designed for those leading the management of complaints in primary care.
Social media in primary care
Taking place on 6 and 13 June, this two-part course is designed for anyone working in primary care who is thinking about or already has a social media presence in their practice.
Probity for dentists
Taking place on Wednesday, 7 June this three hour interactive Zoom course addresses issues surrounding probity and ethics in everyday working practice.
Self-reflection and developing insight
Taking place on 8 June 2023, this interactive course is designed to help delegates develop personal insight in self and others, make changes and improve wellbeing.
Effective conversation: nipping interpersonal issues in the bud
Taking place on Friday, 9 June this interactive workshop is designed for doctors, dentists and other clinical staff – in any healthcare environment.
Building safety into delegation
Taking place on Friday, 9 June this course is designed for doctors and dentists in (or aspiring to be in) management or leadership roles.
Patient conflict – interpersonal skills
Taking place on 14 June, this course is intended for GP and dental practice reception and admin teams who deal directly with patients.