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Professionalism: fulfilling your duties as a dentist
This interactive course has been designed for dentists to learn more about key areas of professionalism such as accepting gifts, personal relationships, managing their online presence and much more.
Complaints handling for admin and reception teams in GP practice - session two
This interactive course on handling complaints is designed for administrative staff and receptionists in GP practice.
Risk Management: Managing your social media channels for practices
This two hour, interactive course is designed for PMs within general medical or dental practice.
Risk Management: Avoiding missed or delayed diagnosis claims in primary care
This two hour, interactive course is designed for GPs and will explore the basis for medical negligence claims.
Risk Management: Managing systems risk within GP practice
This two hour, interactive course is designed for PMs within general practice.
Confidentiality: Confidentiality for admin and reception teams in GP practice - session two
Session two of this interactive course on confidentiality is designed for administrative staff and receptionists in GP practice.
Complaints: Managing face-to-face complaints in dental practice
This two hour, interactive course is designed for GDPs, dental PMs or other individuals leading the management of complaints in dental practice.
Risk Management: Responding to online feedback for practices
This two hour, interactive course is designed for practice managers within general medical or dental practice.
Mitigating consultation risks for GPs
Taking place on 7 July 2021, between 9.30am and 12.30pm, this three hour, interactive course is designed for GPs.
Leadership: Recognising and managing team conflict to reduce risk and improve effectiveness
This two hour, interactive course is designed for doctors, dentists and practice managers who have, or aspire to have, a leadership role.