Case file: Suspicious conduct
...the dental associate suspects fraud at his practice and is worried about being caught up in any formal accusations of wrongdoing...
Case file: Tick-box error
...A GP at the practice mistakenly ticked a box on the form resulting in Mr N having his driving licence revoked...
Case file: Redaction software for SARs
... the admin team has been spending increasing amounts of time preparing responses to SARs, and the practice is considering buying redaction software to assist...
Case file: Blood in urine
...The claim states that the delay in diagnosis allowed the tumour to grow and metastasise...
Case file: Bony infection
...It is alleged that the delayed referral resulted in Ms T having to undergo two debridement procedures...
Case file: Right tooth, wrong patient
...the nurse called the next patient and only then did Dr G realise she had consulted the wrong referral letter and therefore extracted the wrong tooth...
Case file: Over-diagnosis allegation
...the patient accuses Dr H of "over-diagnosing" gum disease for financial gain...
Case file: Right tooth, wrong patient
...the nurse called the next patient and only then did Dr G realise she had consulted the wrong referral letter and therefore extracted the wrong tooth...
Case file: Infected rash
...Mrs H is asthmatic and clinically obese, complaining of a painful skin rash for the past few weeks...
Case file: Botox remote
...The nurse expressed concern that Dr J is providing a remote prescribing service for cosmetic treatments...