Training for members

MDDUS learning materials and courses are designed specifically for members and their teams to use either on an individual basis or in a team-based session. Our aim is to highlight some of the most common medico- and dento-legal risk areas and offer guidance and practical advice on achieving best practice. Search our library by keyword or use the filters on the left to browse by training type and topic.

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Human factor risks - assertiveness

Assertiveness is a key skill in communication and a lack of assertiveness skills can contribute to adverse incidents

  • Video
  • Video presentation

Human factor risks - trust and challenge

This 20-minute video explores the link between individuals' inability to challenge others within a healthcare team and the associated risks

  • Video
  • Video presentation

Building a safety culture

If preventing harm is as straightforward as following and implementing proven good practice around risk management, why does avoidable harm still occur?

  • Video
  • Video presentation

Confidentiality - disclosing information

In this video we’ll consider the duty of confidentiality using some common scenarios faced in practice

  • Video
  • Video presentation

Dealing with subject access requests

This 15-minute video advises data controllers of the best practice for processing and complying with subject access requests

  • Video
  • Video presentation

Failure to refer

This 15-minute video explores some of the risks associated with delayed referrals and offers some practical medico-legal advice for practitioners

  • Video
  • Video presentation

Communicating with patients

In this 20-minute tutorial, MDDUS risk adviser Cherryl Adams leads viewers through some of the barriers to safe patient communication

  • Video
  • Video presentation

Data security

This video explores some of the commonly occurring issues and possible measures that can be put in place to keep patient information secure

  • Video
  • Video presentation

Managing confidentiality in a practice setting

Confidentiality breaches do occur - and this 20-minute tutorial and addresses some of the key risk areas

  • Video
  • Video presentation

Maintaining the integrity of your prescribing record

The management of prescribing systems is a key risk area in general practice. This video leads viewers through common pitfalls

  • Video
  • Video presentation