Helping you manage employment issues
MDDUS members can contact the team for advice and best practice guidance on a wide range of issues, including:
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Problems related to repeated or prolonged absence -
Recruitment and selection advice -
Disciplinary and grievance issues -
Issues relating to drafting, updating or maintaining employment contracts -
Sub-standard or ongoing performance matters -
Managing a redundancy situation
Contact the helpline
The MDDUS in-house HR and employment law advisory helpline is free and fully accessible during core hours, 8am-6pm, for MDDUS members who are employers and practice managers within MDDUS practice schemes.
Call
0333 043 4444FAQs
Click here to find answers to some of the most commonly asked questions about the HR and employment law service.
FAQs-
As a practice registered for the LRI package will I be liaising with the HR and employment law advisory team?
The experienced MDDUS HR and employment law advisory team will also be available for those registered with the LRI package. Once legal proceedings are initiated they will then instruct and guide our employment law partners while continuing to provide you with a consistent and familiar point of contact. Close -
Do I need to follow the advice given within the LRI package if I don’t agree with it?
The advice provided is compliant with current legislation but you can choose to progress in a different manner on the understanding that you will not be indemnified for any action you take and that you will be liable for any costs you incur. Close -
Do I or my practice have to apply or register for free HR and employment law advice?
No. Members who employ staff or a practice manager within an MDDUS practice scheme are automatically eligible to access advice on HR and employment matters, there is no registration process. Close -
Does the advice line provide advice for employees?
The advisory helpline is only available to provide advice to members for matters pertaining to their responsibilities as an employer. Close -
Does the LRI package extend to all employees in the practice?
The package extends to all employees with the exclusion of salaried doctors or dentists. Close -
How many times can I contact the HR and employment law advisory team for advice?
MDDUS members who are GP/GDP partners and practice managers of MDDUS practice schemes have free and unlimited access to the HR and employment law advisory team. Close -
I have been receiving free advice from the HR and employment law advisory team but the situation has now escalated. Can I register for the LRI package in-order that I can benefit from free legal assistance?
As the incident that gave rise to the legal action took place prior to your registration with the LRI package legal assistance will not be available. This package operates on a claims-made basis which means that you can only access assistance with employment law difficulties arising from incidents that occurred during the period that you are registered for this package. Close -
Not all of the GPs in our practice are members of the MDDUS. Can I still make use of the advisory service?
Yes. Our HR and employment advisory team is available to provide free advice and guidance to all members who employ staff. However, only practices where all employing GP/GDPs are members of the MDDUS can apply for the LRI package. Close -
What hours is the advisory service available?
The advisory service is available between 8am and 6pm, Monday to Friday. Close -
Who are the employment law partners providing representation within the LRI package?
Our appointed employment law partners, BTO, are experienced specialists within their field and have worked closely with the MDDUS on a number of initiatives in recent years. They are highly experienced in providing a range of support services designed to enable partners and practice managers to identify, manage and reduce areas of risk within their practices. Close -
Will the MDDUS HR and employment law advisory team review employment contracts and policy documents?
Yes. The team can advise on the drafting of employment documents and also review the completed document. Close -
Within the LRI package is the indemnity or extent of legal representation provided limited?
The LRI package provides practices with access to an annual aggregate maximum limit of £250,000 per year for legal expenses and awards. We believe that this is competitive in comparison to traditional insurance products. Close
HR and employment law factsheets
The MDDUS HR and employment law advisory team have compiled a number of factsheets covering a range of topics including contractual changes, managing performance and grievance issues.
Members can access these by logging into their MDDUS account at the top of the page and then clicking on 'my account'.