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Gift or abuse of trust?

IT'S a common dilemma for many clinicians – when are "tokens of gratitude" more than just that and is it ever really okay to accept a gift from a patient?

Caught in the media spotlight

Dealing with the press can be stressful for anybody – but for doctors and other healthcare professionals it can be particularly tricky

  • 26 April 2017
  • Risk alert

Can reflective practice be “incriminating”?

Reflective practice is a common tool for maintaining good practice – but many healthcare professionals have raised concerns that taking part in these formal procedures might "incriminate" them should a complaint or claim arise.

  • 31 March 2017
  • Risk alert

Protecting electronic patient data

DATA extraction software for patient records can speed up information requests both for insurance companies and under-pressure GPs - but practices need to ensure essential data protection standards are met.

  • 27 February 2017
  • Risk alert

"Difficult" patients... or colleagues

DIFFICULT relationships in a practice can lead to all sorts of headaches – and pose risks to patient safety.

  • 31 January 2017
  • Risk alert

Off the register

A lapsed professional registration is not worth the trouble to you or your staff.

  • 22 December 2016
  • Risk alert

Preparing for a day in court

COURT appearances – be it for an inquest or giving evidence at trial – are commonplace and involve doctors on a regular basis. A few basic tips can help reduce any anxiety.

  • 28 November 2016
  • Risk alert

Recording patient calls

HEATLHCARE providers are increasingly opting to record telephone interactions with patients - but it is important to be aware of data protection implications.

  • 27 October 2016
  • Risk alert

Vaccination pitfalls

Flu season is upon us. How good is vaccine management in your practice?

  • 29 September 2016
  • Risk alert

Private services

A RANGE of private providers are now offering telephone or online consultation services to help GP practices deliver improvements in patient access. But what are the risks to both practices and doctors providing these services?

  • 31 August 2016
  • Risk alert