Insight Dental Q2 2020
In this issue:
Practice business: This too shall pass
Dental business coach Alun Rees offers advice for practices on managing patient expectations post-lockdown
Case study: Perforated tooth
...The patient suffers bleeding during root canal treatment and a small perforation is found...
Book choice: The Body
Book review by Dr Greg Dollman
ETHICS: It's the small things
PROFESSOR Deborah Bowman offers a personal perspective on how even “small things” can reflect ethical choices when it comes to dealing sensitively with patients
Defying gravity - the perils of ingested objects
MDDUS dental adviser Sarah Harford discusses the perils of ingested or inhaled objects during dental treatment
SEA change - learning from adverse incidents
Is your practice truly learning from adverse incidents? MDDUS senior risk adviser Liz Price offers some reflections on SEA
Advice: Dealing with racist abuse
Risk adviser Kay Louise Grant offers advice on dealing with racially abusive patients
Risk: Electronic messaging and GDPR
Risk adviser Alan Frame offers advice on text messaging patients
Furlough scheme extended to October
THE Coronavirus Job Retention Scheme is to be extended until the end of October 2020.