Practice matters: Alcohol and the workplace
Employment law adviser Janice Sibbald discusses the importance of having a practice policy on alcohol and drug use
Case study: Unstable implant
...Mr W demands he be refunded for the cost of his implant which he says is unstable and has required repeated tightening...
Case study: Domiciliary dental care
...Dr U has been asked to provide dental treatment in a care home, but her dental nurse would not be available to assist...
Case study: Bone loss
...Mr F is unhappy with the denture fit and the labial bony defect left by the extraction...
Ethics: The "round hole" problem
Professor Deborah Bowman considers how the success of clinical ethics groups often rests on the ability of “different shaped pegs” to come together to explore unfamiliar or difficult ideas
Book choice: Duty of care
Book review by Dr Greg Dollman
Wellbeing: Lockdown self care
MDDUS medico-legal adviser Dr Emily Shepherd and her dachshund Daphne explain in a short video how she looks after her mental health and wellbeing
Call log
These cases are based on actual calls made to MDDUS advisers and are published here to highlight common challenges within dental practice. Details have been changed to maintain confidentiality.
THINGS DENTISTS SAY: "If it happened again, I would do exactly the same..."
In the second article in the series, dental adviser Mike Williams looks at the importance of learning from adverse events
Top tips for improving patient communication
Dental Business Coach Alun K Rees offers top tips for improving patient communication