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Resource library

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Recording telephone consultations with patients

Organisations often now record telephone calls to monitor quality control and for training purposes. But do you adequately inform patients of this – and what about data protection?

  • 29 April 2022
  • Risk alert

MDDUS sells Mackintosh House

MDDUS has sold the building that formerly housed its Glasgow offices.

  • 28 April 2022
  • MDDUS Update

MDDUS survey finds pandemic stress and abuse from patients taking a toll

THREE out of four GPs have faced an increase in verbal abuse or aggression from their patients, leading to a huge increase in work-related stress, according to a new survey by MDDUS.

  • 28 April 2022
  • MDDUS Update

Mental health of Welsh dentists worsens

THE mental health of dentists in Wales further declined towards the end of 2021, as increasing admin tasks forced most clinicians to work without proper breaks.

  • 28 April 2022
  • News

NHS dental treatments in Scotland below pre-pandemic levels

DENTAL contacts and treatments in Scotland have not yet fully recovered to pre-pandemic levels, according to a report from Public Health Scotland.

  • 28 April 2022
  • News

Emergency care in Scotland remains in severe crisis

MORE than three in 10 patients in Scotland waited more than four hours for care in emergency departments, according to performance figures for the week ending 10 April.

  • 22 April 2022
  • News

Fixed recoverable costs in lower value clinical negligence claims “welcome first step” – MDDUS

MOVES to curb the expensive system of recovering legal costs in clinical negligence claims are “a welcome first step”, according to the medical defence specialists MDDUS.

  • 13 April 2022
  • Press release

Report on legal claims in emergency medicine

GOOD record-keeping and communication to support handover and ‘safety netting’ for patients whose condition may deteriorate are among key lessons highlighted in three new reports on compensation claims in emergency medicine.

  • 07 April 2022
  • News

Redacting sensitive information from health records

Patients in England will soon have digital access to new data entries in their health records, meaning GP practices will have to redact sensitive or potentially harmful details in "real time"

  • 31 March 2022
  • Risk alert

Slow-healing socket

...An incisional biopsy one month later at the hospital confirms the lesion is squamous cell carcinoma and the patient undergoes extensive surgery followed by facial reconstruction and radiotherapy...

  • 31 March 2022
  • Case study

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