Practice matters: Confidentiality after death
Practice adviser Scott Obrzud offers advice on right of access to the medical records of deceased patients
Positive patient encounters
Liz Price looks at how receptionists can transform the way patients view your practice
Case study: Working within limits
...Mr T questions how a receptionist was allowed first to diagnose a viral infection over the phone and then judge that an antibiotic was not necessary...
Employment law: Patients as employees
Is it risky to employ a patient on your team? Janice Sibbald offers a perspective
Practice matters: Getting the right result
Ian Cooper of Capsticks solicitors offers advice on how to prepare for a CQC inspection
Practice profile: Medicine on the streets
Jim Killgore visits an innovative practice in Bradford offering healthcare exclusively to the homeless and vulnerable
New guide to help stressed GPs
A NEW guide to help GPs tackle stress has been launched online.
New birth injuries compensation scheme to tackle ‘blame culture’
A NEW voluntary compensation scheme to quickly resolve birth injury complaints in England could cut the number of claims brought to court and tackle the NHS “blame culture”.
Cosmetic surgery patients urged to “think carefully”
PEOPLE considering cosmetic surgery are being warned about the “ruthless” sales techniques used by some private companies.
Warning over counterfeit dental devices
DENTISTS are being warned over the risks of buying non-compliant and counterfeit dental devices online.