Training for members

MDDUS learning materials and courses are designed specifically for members and their teams to use either on an individual basis or in a team-based session. Our aim is to highlight some of the most common medico- and dento-legal risk areas and offer guidance and practical advice on achieving best practice.
Search our library by keyword or use the filters on the left to browse by training type and topic.

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Parental rights and responsibilities

This guidance sheet can be used to help clinicians understand the principles involved in establishing who has parental rights and responsibilities when considering actions around children/young people.

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Equality and diversity

Learn about the key points to consider when managing equality and diversity issues.

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Access to clinicians

This interactive exercise is designed for practice managers and GPs to use with reception and admin teams.

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Complaints - responding in writing

Find helpful information and a template to assist in formulating a formal letter of response to a complaint.

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Duty of candour

All staff should be aware of the practice's responsibilities in relation to the duty of candour set out in this guidance sheet.

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An introduction to risk registers

This guidance sheet for GPs and managers walks you through the practical steps of formulating a risk register particular to your practice.

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Appointments checklist

Use this checklist to review your current appointment booking system to help ensure it is as effective as possible in reducing the likelihood of future patient harm

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Chaperones checklist

This checklist, which has been designed for use by GPs and practice managers, provides a guide to the knowledge and training requirements for an effective chaperone

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Clinical record keeping checklist

This checklist can help to review the way your practice manages the integrity and security of patient records, to ensure record keeping complies with General Medical Council guidance

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Complaints handling checklist

Use this checklist to review your current system for handling complaints, or as a good practice checklist when setting up a new process within your practice

  • Checklist

New member feature

MDDUS strives to make your life easier; you can now notify us of involvement in a potential claim or other matter by logging into your account and completing the contact form