Training for members

MDDUS learning materials and courses are designed specifically for members and their teams to use either on an individual basis or in a team-based session. Our aim is to highlight some of the most common medico- and dento-legal risk areas and offer guidance and practical advice on achieving best practice.
Search our library by keyword or use the filters on the left to browse by training type and topic.

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Delegation to HCSWs or HCAs

This checklist can help decide which tasks are suitable for delegation to HCSWs/HCAs, mitigating some of the potential risks

  • Checklist

Chaperones - essential knowledge for working in general practice

This checklist provides a guide to the knowledge and training requirements for an effective chaperone in general practice and complements the ‘Chaperones’ checklist for managers and GPs

  • Checklist

Well-led

This line of enquiry focusses on whether aspects of leadership, management and governance of the practice are able to assure the delivery of high quality person-centred care, support learning and innovation and promote an open and fair culture

  • Toolbox
  • CQC toolbox

Consent checklist

This checklist can be used in your practice to review procedures for obtaining patient consent to support compliance with GMC guidance and mitigation of medico-legal risk

  • Checklist

Dental complaints handling

This course is aimed at dentists and dental practice managers. It takes around 45 minutes to complete and includes a short assessment at the end

  • Online course

Responsive

This line of enquiry focusses on ensuring services are organised so that they meet patient needs

  • Toolbox
  • CQC toolbox

Caring

This line of enquiry focusses on involving patients in their own care and treating them with compassion, kindness, dignity and respect

  • Toolbox
  • CQC toolbox

Incident reporting system checklist

Use this checklist to review your current incident reporting system, or as a good practice checklist when developing or implementing a new system for your practice

  • Checklist

Prescribing record

This checklist leads team members involved in a practice's prescribing system through the main risk areas related to managing prescribing records

  • Checklist

Record keeping - workflow processes checklist

This checklist can be used by practice managers or GPs to review your practice processes for viewing and actioning patient results and hospital correspondence

  • Checklist

New member feature

MDDUS strives to make your life easier; you can now notify us of involvement in a potential claim or other matter by logging into your account and completing the contact form