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The results management chain is an area where we regularly see things going wrong. Significant patient harm can occur, often due to a failure to manage test requests effectively leading to delayed or missed diagnosis and treatment.
Maintaining confidentiality is essential in providing safe patient care.
A significant percentage of negligence claims arise from prescribing system errors , making this an important risk area for practices to consider.
Good medical records can ensure that patients receive continuity of care.
It is essential that practices have a clear and transparent process for dealing with complaints.
Delays in referring patients for further tests or specialist opinion can lead to delayed diagnosis and potential patient harm.
Intimate examinations can be an uncomfortable experience for patients, but the presence of a chaperone can help put them at ease.
This line of enquiry focusses on the effectiveness of patient care
Good dental records can ensure that patients receive continuity of care.
Referring patients checklist
This checklist will aid your review of your current referral process and help ensure that it is as effective and safe as possible