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Raising concerns about patient safety
In this video we examine the duties set out by the GMC and GDC for raising concerns and review commonly raised issues
Maintaining the integrity of your prescribing record
The management of prescribing systems is a key risk area in general practice. This video leads viewers through common pitfalls
Managing test results
This video guides you through the various stages involved in the results management chain, highlighting common pitfalls and providing a practical results management checklist
Failure to refer
This 15-minute video explores some of the risks associated with delayed referrals and offers some practical medico-legal advice for practitioners
Human factor risks - trust and challenge
This 20-minute video explores the link between individuals' inability to challenge others within a healthcare team and the associated risks
Building a safety culture
If preventing harm is as straightforward as following and implementing proven good practice around risk management, why does avoidable harm still occur?
Social media risks
In this video we will look at the risks involved in engaging with social media as an individual doctor and as a practice team
Parental rights and responsibilities
This guidance sheet can be used to help clinicians understand the principles involved in establishing who has parental rights and responsibilities when considering actions around children/young people.
Complaints handling checklist
Use this checklist to review your current system for handling complaints, or as a good practice checklist when setting up a new process within your practice
Access to clinicians
This interactive exercise is designed for practice managers and GPs to use with reception and admin teams.
Advice & Support