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Chaperones checklist
This checklist, which has been designed for use by GPs and practice managers, provides a guide to the knowledge and training requirements for an effective chaperone
Chaperones - essential knowledge for working in general practice
This checklist provides a guide to the knowledge and training requirements for an effective chaperone in general practice and complements the ‘Chaperones’ checklist for managers and GPs
Appointments checklist
Use this checklist to review your current appointment booking system to help ensure it is as effective as possible in reducing the likelihood of future patient harm
Team communication for secondary care
Use this checklist to review your current system for handling complaints, or as a good practice checklist when setting up a new process within your practice
Referrals
Delays in referring patients for further tests or specialist opinion can lead to delayed diagnosis and potential patient harm.
Prescribing
A significant percentage of negligence claims arise from prescribing system errors , making this an important risk area for practices to consider.
Handling results
The results management chain is an area where we regularly see things going wrong. Significant patient harm can occur, often due to a failure to manage test requests effectively leading to delayed or missed diagnosis and treatment.
Chaperones
Intimate examinations can be an uncomfortable experience for patients, but the presence of a chaperone can help put them at ease.
Record keeping
Good medical records can ensure that patients receive continuity of care
Confidentiality
Maintaining confidentiality is essential in providing safe patient care.