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This regulation brings a number of new data protection requirements for practices.
Good practice in record keeping for GDPs
This course is aimed at GDPs and is designed to build on the requirements associated with good record keeping
Complaints in dental practice - workshop
This workshop tool allows GDPs and PMs to explore key issues around complaints handling with their practice team. It includes a range of scenarios accompanied by notes, answers and rationales.
Bleak Practice six
The sixth episode in our GP practice-based drama follows a patient's journey through primary and secondary care highlighting common risks
Good practice in consent for GDPs
This course is aimed at GDPs and is designed to build on the requirements associated with obtaining valid consent.
Reflective practice for doctors
Watch this 45-minute pre-recorded webinar on demand.
PM Conference 2019 - resources
Delegates can access presentation slides and resources from our 2019 event
Addiction to prescribed medication
This webinar has been designed specifically for GPs and PMs with a focus on how behaviours can be changed for the benefit of both patients and health professionals.
This webinar is open to practice managers, dentists and general practitioners and looks at the very different approaches taken to managing absence.
Dealing with challenging patient contacts
Suitable for GPs and practice mangers, this webinar will explore proactive approaches to a challenging patient contact.