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Complaints in dental practice - workshop
This workshop tool allows GDPs and PMs to explore key issues around complaints handling with their practice team. It includes a range of scenarios accompanied by notes, answers and rationales.
Bleak Practice six
The sixth episode in our GP practice-based drama follows a patient's journey through primary and secondary care highlighting common risks
Good practice in consent for GDPs
This course is aimed at GDPs and is designed to build on the requirements associated with obtaining valid consent.
Consent
A checklist on the processes and considerations for obtaining valid consent to dental treatment.
Workflow processes
This checklist is intended to act as a health check and basic risk assessment of existing practice systems to manage the flow of clinical information and other important information both in and out of the dental practice.
Consent
This checklist is intended to act as a health check and basic risk assessment of the processes and considerations for obtaining valid consent to dental treatment, including capacity and documentation.
Workflow process
Resources on managing the flow of clinical information both in and out of the medical practice.
Workflow process
Resources on managing the flow of clinical information both in and out of the dental practice.
Doctors and social media
An on-demand webinar aimed at doctors who are using or considering the use of social media.
GDPR: Managing data security breaches
This course looks at what constitutes a data security breach under the GDPR and how to understand what is required when one is discovered.