Resource library

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Addressing unsafe rotas

PATIENT safety can be affected by your presence as well as your absence. Liz Price offers advice on raising concerns over potentially unsafe rotas.

  • 28 July 2017
  • Risk alert

Keeping safeguarding records safe

SAFEGUARDING potentially vulnerable children can pose particular challenges to doctors and dentists - and the processing and storage of records and case conference reports is a frequent issue.

  • 03 July 2017
  • Risk alert

Gift or abuse of trust?

IT'S a common dilemma for many clinicians – when are "tokens of gratitude" more than just that and is it ever really okay to accept a gift from a patient?

  • 25 May 2017
  • Risk alert

Caught in the media spotlight

Dealing with the press can be stressful for anybody – but for doctors and other healthcare professionals it can be particularly tricky

  • 26 April 2017
  • Risk alert

Can reflective practice be “incriminating”?

Reflective practice is a common tool for maintaining good practice – but many healthcare professionals have raised concerns that taking part in these formal procedures might "incriminate" them should a complaint or claim arise.

  • 31 March 2017
  • Risk alert

Protecting electronic patient data

DATA extraction software for patient records can speed up information requests both for insurance companies and under-pressure GPs - but practices need to ensure essential data protection standards are met.

  • 27 February 2017
  • Risk alert

"Difficult" patients... or colleagues

DIFFICULT relationships in a practice can lead to all sorts of headaches – and pose risks to patient safety.

  • 31 January 2017
  • Risk alert

Off the register

A lapsed professional registration is not worth the trouble to you or your staff.

  • 22 December 2016
  • Risk alert

Preparing for a day in court

COURT appearances – be it for an inquest or giving evidence at trial – are commonplace and involve doctors on a regular basis. A few basic tips can help reduce any anxiety.

  • 28 November 2016
  • Risk alert

Recording patient calls

HEATLHCARE providers are increasingly opting to record telephone interactions with patients - but it is important to be aware of data protection implications.

  • 27 October 2016
  • Risk alert

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