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Resource library for dental and medical professionals

Search our library by keyword or use the filters on the left to browse by profession, role, category or type of content.

Medico-legal principles

This video summarises the principles which apply to all aspects of medico-legal cases, including negligence claims, complaints, GMC investigations and inquiries into death

  • Video
  • Video presentation

Human factors risks: team communication

Many studies have demonstrated a positive link between effective communication and improved safety and increased patient satisfaction

  • Video
  • Video presentation

Communicating with patients

In this 20-minute tutorial, MDDUS risk adviser Cherryl Adams leads viewers through some of the barriers to safe patient communication

  • Video
  • Video presentation

Building a safety culture

If preventing harm is as straightforward as following and implementing proven good practice around risk management, why does avoidable harm still occur?

  • Video
  • Video presentation

Human factor risks - trust and challenge

This 20-minute video explores the link between individuals' inability to challenge others within a healthcare team and the associated risks

  • Video
  • Video presentation

Human factor risks - assertiveness

Assertiveness is a key skill in communication and a lack of assertiveness skills can contribute to adverse incidents

  • Video
  • Video presentation

Safety culture in primary care

This 15 minute video focusses on the primary care setting to illustrate how culture can be assessed and changed to support the development of a safety culture

  • Video
  • Video presentation

Bill Moyes reappointed GDC chair

BILL Moyes has been reappointed as Chair of the General Dental Council.

  • 22 February 2017
  • News

Expert team to help under-pressure GPs

A SCHEME to help GP practices in England facing workload and workforce pressures get “back on track” has been launched by the Royal College of GPs.

  • 21 February 2017
  • News

Finalists announced for BMJ Awards 2017

MORE than 60 healthcare teams have made it to the final of the 2017 BMJ Awards – once again with headline sponsorship from MDDUS.

  • 20 February 2017
  • News

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