Quiz - professionalism in practice

Handling GP complaints

This RCGP-accredited course aims to build knowledge on the requirements associated with handling complaints

Care navigation

This online course is aimed at practice managers and practice administrative staff and takes around 30 minutes to complete.

Confidentiality for GPs

This course is aimed at at GPs, although practice managers and practice administrative staff may find its content helpful. It takes around 45 minutes to complete and includes a short assessment at the end

Workflow optimisation

This online course is aimed at practice managers and practice administrative staff. It takes around 30 minutes to complete and includes a short assessment at the end