In the last issue we asked whether your workplace had a policy of learning from complaints. You responded overwhelmingly in the positive: YES 80% - NO 20%
As well as brushing up on your GMC guidance, the following MDDUS resources provide a useful overview of this topic (member login required):
This page was correct at the time of publication. Any guidance is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.