Dealing with persistent or unreasonable complaints
Recent experience at MDDUS suggests that patient complaints are becoming more difficult to manage.
Adding “violence warning markers” to patient records
It may be tempting to add a warning marker or alert to aggressive patients' records, but MDDUS urges caution
Preparing for Covid inquiries
The Scottish government recently announced it will establish a public inquiry into its handling of the Covid-19 pandemic. Governments across the UK are expected to follow suit. What should you do to prepare?
Patient confidentiality after death
Patient confidentiality extends beyond death – and as COVID-19 continues to take its toll, access requests for the medical records of those who died in the pandemic will likely increase from those involved in their care.
Brexit patient safety risks
BREXIT looms ever larger as the UK faces yet another crucial deadline – and MDDUS has received numerous calls requesting advice in regard to the potential for disrupted patient care and service provision in the event of a "no deal".
Remote monitoring risks
Last month we looked at digital prescribing alerts and how continual warnings designed to help clinicians could potentially increase the risk of errors as “information overload” takes over. In this article we focus on alerts and other risks associated with remote monitoring devices
Confusion over administering flu jabs
FLU season will soon be upon us and questions regarding healthcare assistants (HCAs) administering flu vaccinations are already being raised on a regular basis with the MDDUS advisory service. Practice adviser Helen Ormiston addresses confusion over the necessary requirements.
Vaccination pitfalls
Flu season is upon us. How good is vaccine management in your practice?
Telephone consultations
TELEPHONE consultations can be a valuable and convenient clinical tool for both GPs and their patients - but MDDUS urges caution in routine use.
Refusing a patient registration request
A consistent policy on refusing patient registration requests is a necessity for practices wanting to avoid possible charges of discrimination.