Training for members

MDDUS learning materials and courses are designed specifically for members and their teams to use either on an individual basis or in a team-based session. Our aim is to highlight some of the most common medico- and dento-legal risk areas and offer guidance and practical advice on achieving best practice.
Search our library by keyword or use the filters on the left to browse by training type and topic.

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Complaints investigation quiz

Have a go at completing our complaints investigation quiz which addresses some of the more common dilemmas that complaints investigators may face.

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Business continuity planning

This guidance sheet covers business continuity planning and how a GP practice can prepare for future incidents that could endanger service delivery.

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Parental rights and responsibilities

This guidance sheet can be used to help clinicians understand the principles involved in establishing who has parental rights and responsibilities when considering actions around children/young people.

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Equality and diversity

Learn about the key points to consider when managing equality and diversity issues.

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Access to clinicians

This interactive exercise is designed for practice managers and GPs to use with reception and admin teams.

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Duty of candour

All staff should be aware of the practice's responsibilities in relation to the duty of candour set out in this guidance sheet.

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Complaints - responding in writing

Find helpful information and a template to assist in formulating a formal letter of response to a complaint.

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An introduction to risk registers

This guidance sheet for GPs and managers walks you through the practical steps of formulating a risk register particular to your practice.

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Appointments checklist

Use this checklist to review your current appointment booking system to help ensure it is as effective as possible in reducing the likelihood of future patient harm

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Chaperones checklist

This checklist, which has been designed for use by GPs and practice managers, provides a guide to the knowledge and training requirements for an effective chaperone

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