Results Showing | 1 - 10 of 231
Earache assessed remotely
...Dr J tells Mrs P there is no need to see Zach face to face as this would not change the treatment being offered...
Beyond what's reasonable
...Ms H shouts and swears at the receptionist in front of other patients. The practice owner comes out to the waiting area and informs Ms H that her behaviour is totally unacceptable...
Emergency backlog
..Mr V states he “knows for a fact” that other dental surgeries are clearing their backlogs and providing routine appointments - and he is “extremely unhappy”...
A statement of fact
...Dr C asks MDDUS how to go about writing a statement for a significant clinical incident investigation...
Wrist injury
...Over a month later Ms P is still experiencing pain in her wrist and is referred to an orthopaedic clinic. X-rays reveal a wrist fracture that has partially healed...
Lip trauma
...The dentist states that had there been any lip trauma or acid etch gel touching the tissues he would have advised Mr G immediately and recorded this in the clinical notes...
Pinpoint fistula
...The letter of claim alleges that the dentist failed to adequately seal the extraction site, and later diagnose and refer Mrs L for specialist treatment to close the suspected oro-antral communication...
Consent to vaccinate
...Mr Z says that both he and his wife have decided against being vaccinated as he has read on the internet of "unreported fatal side-effects”...
Difficult cannulation
...Mr G states that he is “astonished” that an experienced doctor should make five attempts at inserting a cannula...
NHS treatment costs
...Mr R has been contacted by NHS Counter Fraud Services, alleging that he was not entitled to an exemption for the cost of his RCT, and he claims that the regulations were not properly explained to him by the practice...