Resource library

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Professional pitfalls in social media use

Social media is now a part of all our lives – and it is important to be aware of expectations on how doctors and dentists should behave online.

  • 02 October 2023
  • Risk alert

Dealing with persistent or unreasonable complaints

Recent experience at MDDUS suggests that patient complaints are becoming more difficult to manage.

  • 29 September 2023
  • Risk alert

Supporting physician associates in clinical practice

Physician associates are able to work independently but must have “appropriate support”.

  • 31 August 2023
  • Risk alert

Safe telephone triage

Triage systems are now seen as crucial in managing the growing strain on primary care - but how can you ensure they are safe and effective?

  • 31 July 2023
  • Risk alert

Is it safe to apologise?

MDDUS advisers are often asked whether an apology to a patient amounts to an admission of guilt that can be used against you.

  • 30 June 2023
  • Risk alert

NHS staff jumping the queue

MDDUS advisers are starting to see a rise in calls concerning NHS employees using inside access to expedite personal healthcare.

  • 31 May 2023
  • Risk alert

Prescribing controlled drugs

Nearly half of fatal drug poisonings in the UK involve opiates - and clinicians remain at the sharp end. How do you avoid the pitfalls?

  • 28 April 2023
  • Risk alert

Don’t fall foul of the law

When to tell your regulator about criminal proceedings

  • 31 March 2023
  • Risk alert

Being prepared for unexpected medical emergencies

Would you know what to do if the practice was asked for access to its defibrillator?

  • 28 February 2023
  • Risk alert

Facing challenges during industrial action

Healthcare professionals may face challenging situations during strike action and must work collaboratively and within the limits of their competence

  • 31 January 2023
  • Risk alert

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