Call log

These cases are based on actual advice calls made to MDDUS advisers and are published here to highlight common challenges within practice management.


Decisions, decisions

Just because a choice is difficult, doesn’t mean it’s important. Dr Allan Gaw talks life and death and toothpaste


Employment law: A redundancy situation

How do you keep within the law when it becomes necessary to make staff redundant?


A step too far?

Maintaining appropriate boundaries with patients is a key obligation for doctors and other healthcare professionals – but would you recognise a GP overstepping the mark?


Supporting transitions

Liz Price offers advice on ensuring that transgender patients are treated sensitively and in compliance with current legislation


Practice profile: Changing primary care at the deep end

Case study

Case study: Sealed envelope



View previous issues of Practice Manager

Practice Manager is published twice yearly and distributed to MDDUS practice managers and others with management responsibility in dental and medical surgeries.

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