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Confidentiality for non-clinical staff in primary care
Taking place on Thursday, 13 November between 9.30am and 12.30pm, this interactive course is designed for admin and reception staff in primary care.
Patient conflict: Interpersonal skills
Taking place on Thursday 13 November from 1pm to 4pm, this course is designed for clinicians and all other staff who have direct contact with patients as part of their working day
Practice Manager Leadership: DISC analysis to understand and improve communication
Taking place on Friday, 14 November, between 9.30am to 12.30pm, this three hour, interactive course is designed for medical or dental practice managers who have, or aspire to have, a leadership role.
Communication risks for admin and reception teams in primary care
Taking place on Tuesday, 18 November between 09.30am and 11.30am, this two hour, interactive course is designed for admin and reception teams working in primary care.
Practice and patient use of technology in practice
Taking place on Tuesday, 18 November between 1pm and 4pm, this interactive, case-based course is designed for PMs, GPs and other leads in the primary care setting
Team communication: Safer MDT working in primary care
Taking place on Wednesday, 19 November, between 9.30am and 12.30pm, this course is designed to support the range of clinicians in working in primary care teams, as well as managers and other non-clinical roles who work with them.
Risks and safety in prescribing for primary care
Taking place on Wednesday 19 November from 9.30am til 12.30pm, this three-hour, interactive course is suitable for GPs but is likely to be of interest to ANPs, pharmacists and others prescribing in a primary care.
Professional boundaries
Taking place on Thursday, 20 November 2025, this five hour, interactive course is designed for doctors and dentists but may also be suitable for other clinicians to attend.
Risks and safety in prescribing in secondary care
Taking place on Thursday, 20 November between 9.30am and 12.30pm, this course is designed for hospital doctors.
Team communication: Safer MDT working in secondary care
Taking place on Friday, 21 November, between 9.30am and 12.30pm, this course is designed to be of interest to the range of clinicians working in the secondary care environment, and they may also be of interest to managers.