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Resource library

Search our library by keyword or use the filters on the left to browse by profession, role, category or type of content.

High smile

...The letter alleges that not only was the crown lengthening treatment inappropriate but the dentist also failed to inform Mr B of the benefit-versus-risk involved in the procedure...

  • 28 February 2020
  • Case study

Nefarious activity

...A dental associate contacts the advisory service at MDDUS suspecting systematic breaches of NHS regulations at the dental practice where she works...

  • 30 January 2020
  • Case study

Case study: Mea culpa

...The dentist did not accurately chart the upper left quadrant and removed the wrong tooth...

  • 13 January 2020
  • Case study
  • SoundBite

Mea culpa

...The letter claims that Dr P failed prior to sedation to double-check with Ms T the tooth requiring extraction...

  • 30 December 2019
  • Case study

Case study: Allergy alert

Medical case study

  • 05 December 2019
  • Case study
  • Practice Manager
  • Autumn

Emergency treatment

...The dentist points out that it was unfortunate that Mr V was ten minutes late for a 15-minute appointment slot, leaving only five minutes for assessment and treatment...

  • 27 November 2019
  • Case study

Upselling complaint

...It is alleged that Dr L did not provide the full range of options and misled Mr K in an attempt to “upsell” more expensive treatment...

  • 29 October 2019
  • Case study

Unexpected treatment

...The dentist states that in retrospect it might have been appropriate to pause and more fully explain the options, giving Mr U time for reflection before agreeing to the revised plan...

  • 24 September 2019
  • Case study

Needless extraction

...The letter states that Dr K incorrectly attributed the patient’s ongoing jaw pain to an impacted LL8 and failed to investigate other potential causes...

  • 28 August 2019
  • Case study

Say nothing?

...The mother requests that should the child’s father phone the practice asking questions in regard to the young girl’s dental treatment no information should be provided...

  • 30 July 2019
  • Case study

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