Weekend operations significantly more risky
MORTALITY rates assessed in a review of elective surgery were 82 per cent higher in procedures performed over the weekend rather than on a Monday. These are the findings of a new study published by the BMJ.
Call log
Call log Practice Manager Issue 08
Case study - Good news, bad news
Medical case study
Employment law - Dealing with personality clashes
Don’t treat employees like children – even if they may be acting like them!
What to expect when you're inspected
Inspections by the Care Quality Commission – either announced or unannounced – are now a fact of life for general practices in England. Here James Hedges of the CQC provides some details on what to expect
Dragon at the gate
Can the ‘dragon behind the desk myth’ be slayed?
Diary
Diary Practice Manager Issue 08
Handle with care
Is your practice system for results handling fail-safe? Liz Price highlights three common areas of risk
Super[store] surgery
Jim Killgore visits Sainsbury’s first ever in-store GP surgery
Patient power!
They may form part of CQC compliance, but well-run patient participation groups can be more than just another box-ticking exercise