Dental case study: Dental insurance cover
...Ms D is not happy that her dental payment plan doesn't cover the full cost of the restorative treatment and accuses her dentist of mis-selling...
Dental case study: Adverse comment
...the patient writes an online review accusing the dentist of being incompetent and rude...
Dental case study: Dental insurance cover
...Ms D is not happy that her dental payment plan doesn't cover the restorative treatment she needs and accuses the dentist of mis-selling...
Dental case study: Slow healing socket
...the socket is still very inflamed after several weeks, so the dentist prescribes more antibiotics...
Dental case study: Adverse comment
...Mr M posts a review on a local online directory commenting that Dr S is “incompetent and rude” and that he struggled to extract his tooth...
Slow-healing socket
...An incisional biopsy one month later at the hospital confirms the lesion is squamous cell carcinoma and the patient undergoes extensive surgery followed by facial reconstruction and radiotherapy...
Alleged wrong extraction
...The dentist believes a translator might have helped avoid confusion over the proposed treatment plan...
Dental case study: Antibiotic cover
...Ms G has an autoimmune condition and believes she should've been given antibiotics as a precaution against infection...
Dental case study: Alleged wrong extraction
...The dentist believes a translator may have helped avoid confusion over the patient's proposed treatment plan...
Antibiotic cover
...It is alleged that had Ms G's concerns been properly heeded and antibiotic cover provided, she would have avoided unnecessary surgery and a hospital stay...