Safety by design
Health and safety article
Safe repeat prescribing - make it happen
A robust repeat prescribing system can prevent errors and save lives. Here MDDUS training services manager Liz Price draws insight from a recent GMC study
Call log
Call log
A bad combination - medical case study
Case study on a prescribing system failure
Employment law - Employee, worker or other?
Are you certain of the employment status of your staff?
Covert patient recording
A patient uses a smartphone to record a consultation. Is this legal?
Practice profile - Blue sky thinking
Jim Killgore visits a dental practice that did more than just move premises – it reinvented itself
Keeping the faith
Some doctors and medical practices choose to care for patients in line with their religious beliefs – so how does this impact on the role of the practice manager?
Doctors misjudge patient preferences
DOCTORS frequently misjudge patients’ preferences regarding treatment, according to research from the US and Wales.
UK dental care highly rated by patients
DENTAL treatment in the UK is well-explained, provides value for money and delivers high levels of satisfaction among patients, according to a new report.