Case file: Wrong email attachment
...Ms J sends a formal letter of complaint expressing her distress at having personal and private information mistakenly disclosed...
Case file: Gut pain
...it is claimed that Dr C neglected to adequately examine Ms R and failed to diagnose her appendicitis...
Case file: Patient demanding diclofenac
...Mr G insists that the only effective medication to control his persistent joint and back pain is diclofenac...
Case file: Missed sepsis
...Ms B questions whether her baby's prolonged suffering could have been avoided if the GP had tested her urine...
Case file: Bariatric surgery consent
...Mr G says he would not have had the surgery if he had been adequately warned of the potential risks...
Case file: A rare complication
...during surgery to remove kidney stones a ureteral avulsion occurs and emergency surgery is carried out to repair the damage...
Case file: Printed scan report
...Dr K agrees to print out a copy of his patient's CT scan report. But his line manager tells him this is not permitted...
Case file: Father restricted from accessing records
...Zach seeks reassurance from Dr D that his father, who is estranged from the family, will not have access to his medical records...
Case file: Delayed liver disease diagnosis
...A letter of claim from solicitors acting on behalf of Mr S alleges clinical negligence in the delayed diagnosis of his liver condition...
Case file: Disputed drinking
...Mr Y states that he has never discussed his alcohol consumption with anyone at the practice and that any reference to his drinking is not based on fact and should be removed from his medical records...