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Confusion over administering flu jabs
FLU season will soon be upon us and questions regarding healthcare assistants (HCAs) administering flu vaccinations are already being raised on a regular basis with the MDDUS advisory service. Practice adviser Helen Ormiston addresses confusion over the necessary requirements.
Prying into patient data
A SPATE of recent cases prompts a reminder of the potentially serious consequences of prying into patients’ medical records without a legitimate reason.
Keeping safeguarding records safe
SAFEGUARDING potentially vulnerable children can pose particular challenges to doctors and dentists - and the processing and storage of records and case conference reports is a frequent issue.
Gift or abuse of trust?
IT'S a common dilemma for many clinicians – when are "tokens of gratitude" more than just that and is it ever really okay to accept a gift from a patient?
Caught in the media spotlight
Dealing with the press can be stressful for anybody – but for doctors and other healthcare professionals it can be particularly tricky
Can reflective practice be “incriminating”?
Reflective practice is a common tool for maintaining good practice – but many healthcare professionals have raised concerns that taking part in these formal procedures might "incriminate" them should a complaint or claim arise.
"Difficult" patients... or colleagues
DIFFICULT relationships in a practice can lead to all sorts of headaches – and pose risks to patient safety.
Off the register
A lapsed professional registration is not worth the trouble to you or your staff.
Preparing for a day in court
COURT appearances – be it for an inquest or giving evidence at trial – are commonplace and involve doctors on a regular basis. A few basic tips can help reduce any anxiety.
Recording patient calls
HEATLHCARE providers are increasingly opting to record telephone interactions with patients - but it is important to be aware of data protection implications.