Chaperones - essential knowledge for working in general practice
This checklist provides a guide to the knowledge and training requirements for an effective chaperone in general practice and complements the ‘Chaperones’ checklist for managers and GPs
Complaints investigation quiz
Have a go at completing our complaints investigation quiz which addresses some of the more common dilemmas that complaints investigators may face.
Good practice in record keeping for GPs
This course is aimed at GPs and is designed to build on the requirements associated with good record keeping
Good practice in record keeping for hospital doctors
This RCP-accredited online course is aimed at hospital doctors and is designed to build on the requirements associated with good record keeping
Complaints Meeting checklist
This checklist supports healthcare professionals in preparing for complaints meetings by ensuring all necessary steps are taken beforehand for a constructive discussion. It also outlines key actions to follow during the meeting to maintain professionalism and clarity, and post-meeting steps to support resolution, documentation, and ongoing improvement.
Acting as a witness
This module is aimed at doctors and takes around 45 minutes to complete. It includes a short assessment at the end.
Survey indicates widespread illegal online antibiotic prescribing
A SURVEY of online pharmacies found that 45 per cent offered antibiotics without a prescription.
Medico-legal principles
This video summarises the principles which apply to all aspects of medico-legal cases, including negligence claims, complaints, GMC investigations and inquiries into death
Human factors risks: team communication
Many studies have demonstrated a positive link between effective communication and improved safety and increased patient satisfaction
Communicating with patients
In this 20-minute tutorial, MDDUS risk adviser Cherryl Adams leads viewers through some of the barriers to safe patient communication