Medico-legal principles
This video summarises the principles which apply to all aspects of medico-legal cases, including negligence claims, complaints, GMC investigations and inquiries into death
Human factors risks: team communication
Many studies have demonstrated a positive link between effective communication and improved safety and increased patient satisfaction
Safety culture in primary care
This 15 minute video focusses on the primary care setting to illustrate how culture can be assessed and changed to support the development of a safety culture
Communicating with patients
In this 20-minute tutorial, MDDUS risk adviser Cherryl Adams leads viewers through some of the barriers to safe patient communication
Human factor risks - assertiveness
Assertiveness is a key skill in communication and a lack of assertiveness skills can contribute to adverse incidents
Building a safety culture
If preventing harm is as straightforward as following and implementing proven good practice around risk management, why does avoidable harm still occur?
Human factor risks - trust and challenge
This 20-minute video explores the link between individuals' inability to challenge others within a healthcare team and the associated risks
MDDUS respond to health questions exchange
MDDUS chief executive Chris Kenny comments on the exchange between health secretary Jeremy Hunt and John Pugh MP at health questions today.
"Difficult" patients... or colleagues
DIFFICULT relationships in a practice can lead to all sorts of headaches – and pose risks to patient safety.
Recurrent cancer
...The patient confirms that he has noticed a dip in energy and also that he has dropped a few pounds in weight. He is also still finding blood in his stools...