Resource library

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Complaints from grieving relatives

SENSITIVITY and tact are key when responding to complaints from grieving relatives, and clinicians must resist the urge to react defensively.

  • 30 November 2015
  • Risk alert

Text messaging patients

ISSUING patient reminders or alerts can be a time-consuming task for practices which is why many are turning to texting - but there are risks to consider before clicking "send".

  • 28 October 2015
  • Risk alert

Telephone consultations

TELEPHONE consultations can be a valuable and convenient clinical tool for both GPs and their patients - but MDDUS urges caution in routine use.

  • 25 September 2015
  • Risk alert

Child protection – everyone’s responsibility

Not only do doctors and dentists have a professional obligation to act on any concerns they may have about the safety or welfare of a child or young person - they risk allegations of misconduct in failing to do so.

  • 29 July 2015
  • Risk alert

Doctors dealing with dental emergencies

Are there any circumstances in which GPs or other medical doctors should be providing what amounts to dental treatment?

  • 26 June 2015
  • Risk alert

Remote prescribing of injectable cosmetics and other medicines

Face-to-face consultations with patients are required before prescribing Botox or other injectable cosmetic medicines - but clinicians should ensure compliance with regulations and professional guidance before remotely prescribing any medicine or treatment.

  • 27 May 2015
  • Risk alert

Compulsory data audits now a reality

NHS data controllers have been put on notice by the Information Commissioner to ensure they have appropriate systems and controls in place to protect patient data – as NHS organisations, including GP practices, now face compulsory data protection audits.

  • 28 April 2015
  • Risk alert

Covert recording of consultations

A recent call to the MDDUS advisory service highlighted some confusion over a patient’s right to covertly (or indeed overtly) record their medical or dental consultation.

  • 31 March 2015
  • Risk alert

Use of CCTV in healthcare premises

WHETHER it's to monitor staff or patient conduct or deter vandalism, the decision to install electronic surveillance in practice premises requires careful consideration.

  • 27 February 2015
  • Risk alert

Are you appropriately indemnified?

THE GMC recently consulted on proposed changes giving it the power to check that doctors have appropriate indemnity or insurance cover. Now might be a good time to review your MDDUS membership to ensure it reflects your current practice.

  • 30 January 2015
  • Risk alert

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