Training for members

MDDUS learning materials and courses are designed specifically for members and their teams to use either on an individual basis or in a team-based session. Our aim is to highlight some of the most common medico- and dento-legal risk areas and offer guidance and practical advice on achieving best practice.
Search our library by keyword or use the filters on the left to browse by training type and topic.

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Complaints - responding in writing

Find helpful information and a template to assist in formulating a formal letter of response to a complaint.

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Duty of candour

All staff should be aware of the practice's responsibilities in relation to the duty of candour set out in this guidance sheet.

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An introduction to risk registers

This guidance sheet for GPs and managers walks you through the practical steps of formulating a risk register particular to your practice.

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Prescribing record

This checklist leads team members involved in a practice's prescribing system through the main risk areas related to managing prescribing records

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Incident reporting system checklist

Use this checklist to review your current incident reporting system, or as a good practice checklist when developing or implementing a new system for your practice

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Dental records management checklist

This handy risk checklist will assist dental practices in ensuring they have robust systems and processes in place to manage their patient records

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Complaints

It is essential that practices have a clear and transparent process for dealing with complaints.

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Referring patients checklist

This checklist will aid your review of your current referral process and help ensure that it is as effective and safe as possible

  • Checklist

Record keeping

Good medical records can ensure that patients receive continuity of care.

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Referrals

Delays in referring patients for further tests or specialist opinion can lead to delayed diagnosis and potential patient harm.

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  • GP toolbox

Advice & Support

For advice and support in a potential claim or other matter, please login to your account and complete the contact form.