Training for members

MDDUS learning materials and courses are designed specifically for members and their teams to use either on an individual basis or in a team-based session. Our aim is to highlight some of the most common medico- and dento-legal risk areas and offer guidance and practical advice on achieving best practice.
Search our library by keyword or use the filters on the left to browse by training type and topic.

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Prescribing record

This checklist leads team members involved in a practice's prescribing system through the main risk areas related to managing prescribing records

  • Checklist

Incident reporting system checklist

Use this checklist to review your current incident reporting system, or as a good practice checklist when developing or implementing a new system for your practice

  • Checklist

Record keeping - workflow processes checklist

This checklist can be used by practice managers or GPs to review your practice processes for viewing and actioning patient results and hospital correspondence

  • Checklist

Referring patients checklist

This checklist will aid your review of your current referral process and help ensure that it is as effective and safe as possible

  • Checklist

Dental records management checklist

This handy risk checklist will assist dental practices in ensuring they have robust systems and processes in place to manage their patient records

  • Checklist

Chaperones

Intimate examinations can be an uncomfortable experience for patients, but the presence of a chaperone can help put them at ease.

  • Toolbox
  • GP toolbox

Complaints

It is essential that practices have a clear and transparent process for dealing with complaints.

  • Toolbox
  • GP toolbox

Confidentiality

Maintaining confidentiality is essential in providing safe patient care.

  • Toolbox
  • GP toolbox

Handling results

The results management chain is an area where we regularly see things going wrong. Significant patient harm can occur, often due to a failure to manage test requests effectively leading to delayed or missed diagnosis and treatment.

  • Toolbox
  • GP toolbox

Prescribing

A significant percentage of negligence claims arise from prescribing system errors , making this an important risk area for practices to consider.

  • Toolbox
  • GP toolbox

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