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Record keeping - workflow processes checklist
This checklist can be used by practice managers or GPs to review your practice processes for viewing and actioning patient results and hospital correspondence
Referring patients checklist
This checklist will aid your review of your current referral process and help ensure that it is as effective and safe as possible
Dental records management checklist
This handy risk checklist will assist dental practices in ensuring they have robust systems and processes in place to manage their patient records
Complaints
It is essential that practices have a clear and transparent process for dealing with complaints.
An introduction to practice risks in dentistry
This training video examines common risk areas, including confidentiality, dealing with complaints, dental surgery practice, record keeping, and public interest disclosure of patient information
Good practice in record keeping for hospital doctors
This RCP-accredited online course is aimed at hospital doctors and is designed to build on the requirements associated with good record keeping
Good practice in record keeping for GPs
This course is aimed at GPs and is designed to build on the requirements associated with good record keeping
Handling GP complaints
This RCGP-accredited course aims to build knowledge on the requirements associated with handling complaints
Clinical dental record keeping
This checklist can help to review the way your practice manages patient records, to ensure record keeping complies with General Dental Council and other good practice guidance.
Confidentiality checklist
Use this checklist to identify any risks in how your team maintain patient confidentiality