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Handling GP complaints
This RCGP-accredited course aims to build knowledge on the requirements associated with handling complaints
Clinical dental record keeping
This checklist can help to review the way your practice manages patient records, to ensure record keeping complies with General Dental Council and other good practice guidance.
Use this checklist to identify any risks in how your team maintain patient confidentiality
Records management checklist
This checklist can help to review the way your practice manages the integrity and security of patient records.
Results handling checklist
Use this checklist to review your results handling procedures in order to avoid common medicolegal errors
Duty of candour checklist
Use this checklist to check whether you and your team have the necessary knowledge and processes in place
Team communication checklist
Use this checklist with your team to measure how well you engage and communicate with each other.
Good practice in consent for GPs
This course is aimed at GPs and is designed to build on the requirements associated with obtaining valid consent.
Confidentiality in practice - GP workshop
This workshop tool allows GPs and PMs to cover key issues around confidentiality with their practice team. It includes a range of scenarios accompanied by notes, answers and rationales.
Good practice in consent for hospital doctors
This course is aimed at hospital doctors and is designed to build on the requirements associated with obtaining valid consent.