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GP Complaints
It is essential that practices have a clear and transparent process for dealing with complaints.
Prescribing
A significant percentage of negligence claims arise from prescribing system errors , making this an important risk area for practices to consider.
Confidentiality
Maintaining confidentiality is essential in providing safe patient care.
Duty of candour checklist
Use this checklist to check whether you and your team have the necessary knowledge and processes in place
Confidentiality checklist
Use this checklist to identify any risks in how your team maintain patient confidentiality
Records management checklist
This checklist can help to review the way your practice manages the integrity and security of patient records.
Results handling checklist
Use this checklist to review your results handling procedures in order to avoid common medicolegal errors
Team communication checklist
Use this checklist with your team to measure how well you engage and communicate with each other.
Good practice in consent for GPs
This course is aimed at GPs and is designed to build on the requirements associated with obtaining valid consent.
Confidentiality in practice - GP workshop
This workshop tool allows GPs and PMs to cover key issues around confidentiality with their practice team. It includes a range of scenarios accompanied by notes, answers and rationales.