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Managing complaints in primary care
Taking place on Tuesday 25 November from 9.30am to 12.45pm, this interactive course is designed for those leading the management of complaints in primary care
Probity for dentists
Taking place on Tuesday, 25 November between 1.30pm and 4.30pm this three hour interactive Zoom course addresses issues surrounding probity and ethics in everyday working practice.
Mitigating consultation risks for GPs
Taking place on Wednesday 26 November from 9.30am to 12.30pm, this three hour, interactive course is designed for GPs.
When consent becomes difficult: A masterclass for doctors
Taking place on Wednesday 26 November from 9.30am until 12.30pm, this interactive course is suitable for all doctors.
Practice Manager Leadership: Understanding emotions to reduce risk
Taking place on Thursday, 27 November between 9.30am and 12.30pm, this interactive course is designed for PMs in medical or dental practice
Self-reflection and developing insight
Taking place on Friday, 28 November, this interactive course is designed to help delegates develop personal insight in self and others, make changes and improve wellbeing.
Compassion versus empathy
Taking place on Wednesday 3 December from 9.30am to 12.30pm, this interactive session explores the role of empathy in medical practice, distinguishing it from compassion.