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Effective conversation: Nipping interpersonal issues in the bud
Taking place on Friday, 19 September between 09.30am and 12.30pm, this interactive workshop is designed for GPs, practice managers, practice nurses and other primary healthcare staff.
Risk management: Good practice in record keeping for doctors
Taking place on Tuesday, 23 September from 9am to 3.30pm, this course focuses on the key medico-legal requirements and frameworks associated with good record keeping.
Probity for doctors
Taking place on 24 September between 1.30pm and 4.30pm, this three hour interactive Zoom course addresses issues surrounding probity and ethics in everyday working practice.
Patient conflict: Interpersonal skills
Taking place on Thursday 25 September from 9.30am to 12.30pm, this course is designed for clinicians and all other staff who have direct contact with patients as part of their working day
Professionalism: Fulfilling your duties as a doctor
This five hour, interactive course is designed for any doctor to attend. 25 September 2025, between 9.30am and 3.30pm.
Managing complaints in a hospital setting
Taking place on Tuesday 30 September from 9.30am to 12.45pm, this interactive course is designed for those leading the management of complaints in a hospital setting.
Managing complaints in primary care
Taking place on Thursday 2 October from 9.30am to 12.45pm, this interactive course is designed for those leading the management of complaints in primary care
Leadership: Recognising and managing team conflict to reduce risk
Taking place on Friday, 3 October 2025 between 9.30am and 12.30pm, this three hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role
Cognitive bias in clinical practice
Taking place on Wednesday 8 October from 9.30am to 11.30am, this interactive course is designed for doctors and other clinicians working in healthcare environments, particularly in the area of diagnosis.
Organising complaints meetings in GP practice
Taking place on Tuesday, 28 October 2025 between 9.30am and 11.30pm, this two-hour remote course examines practical considerations for organising and conducting face-to-face complaints meetings.