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Managing complaints in primary care
Taking place on Thursday 2 October from 9.30am to 12.45pm, this interactive course is designed for those leading the management of complaints in primary care
Leadership: Recognising and managing team conflict to reduce risk
Taking place on Friday, 3 October 2025 between 9.30am and 12.30pm, this three hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role
Cognitive bias in clinical practice
Taking place on Wednesday 8 October from 9.30am to 11.30am, this interactive course is designed for doctors and other clinicians working in healthcare environments, particularly in the area of diagnosis.
Organising complaints meetings in GP practice
Taking place on Tuesday, 28 October 2025 between 9.30am and 11.30pm, this two-hour remote course examines practical considerations for organising and conducting face-to-face complaints meetings.
Leadership: Recognising and managing team conflict to reduce risk
Taking place on Tuesday 4 November between 9.30am and 12.30pm, this three hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role
Professionalism: Fulfilling your duties as a doctor
This five hour, interactive course is designed for any doctor to attend. 4 November 2025, between 9.30am and 3.30pm.
Leadership: DISC analysis to understand and improve communication
Taking place on Wednesday, 5 November between 1pm and 4pm, this interactive three-hour course is designed for doctors, dentists and other clinicians.
Managing complaints in a hospital setting
Taking place on Wednesday 5 November from 9.30am to 12.45pm, this interactive course is designed for those leading the management of complaints in a hospital setting.
Probity for doctors
Taking place on Wednesday, 5 November between 9.30pm and 12.30pm, this three hour interactive Zoom course addresses issues surrounding probity and ethics in everyday working practice.
Risk management: Good practice in record keeping for doctors
Taking place on Thursday 6 November from 9am to 3.30pm this course focuses on the key medico-legal requirements and frameworks associated with good record keeping.