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Managing complaints in primary care
Taking place on Tuesday, 4 March, this interactive course is designed for those leading the management of complaints in primary care.
Building safety into delegation
Taking place on Thursday, 6 March, this course is designed for doctors and dentists in (or aspiring to be in) management or leadership roles.
Creating safe and inclusive environments
Taking place on Friday, 7 March between 9.30am and 12.30pm, this new, interactive course is suitable for doctors, dentists and other leaders working within a healthcare environment
Probity for doctors
Taking place on Tuesday, 11 March between 1.30pm and 4.30pm, this three hour interactive Zoom course addresses issues surrounding probity and ethics in everyday working practice.
Patient conflict: Interpersonal skills
Taking place on Wednesday, 12 March this course is intended for GP and dental practice reception and admin teams who deal directly with patients.
Leadership: DISC analysis to understand and improve communication
Taking place on Wednesday, 12 March this interactive three-hour course is designed for doctors, dentists and other clinicians.
Confidentiality for hospital doctors
Taking place on Thursday, 13 March, this 3 hour course will explore what is expected of doctors in relation to confidentiality and highlight the common and emerging risks.
Risk Management: Remote consulting in primary care
To be held on Wednesday, 19 March, this two hour course is designed for any clinician using or planning to use remote consultations within primary care.
Patient conflict: Developing organisational arrangements and responses
Taking place on Thursday, 20 March, this course is primarily aimed at employers and managers within healthcare organisations.
Avoiding risk in consent: A masterclass for doctors
Taking place on Thursday 27 March, this two-hour, interactive course is suitable for all doctors and physician assistants.