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Managing complaints in primary care
Taking place on Thursday 2 October from 9.30am to 12.45pm, this interactive course is designed for those leading the management of complaints in primary care
Leadership: Recognising and managing team conflict to reduce risk
Taking place on Friday, 3 October 2025 between 9.30am and 12.30pm, this three hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role
Cognitive bias in clinical practice
Taking place on Wednesday 8 October from 9.30am to 11.30am, this interactive course is designed for doctors and other clinicians working in healthcare environments, particularly in the area of diagnosis.
Organising complaints meetings in GP practice
Taking place on Tuesday, 28 October 2025 between 9.30am and 11.30pm, this two-hour remote course examines practical considerations for organising and conducting face-to-face complaints meetings.