Tackling bullying and harassment - for healthcare leaders

Taking place on Friday, 6 September between 9.30am and 3.30pm, this new interactive course from our training partners at 'Resilient Practice' is designed for those with leadership responsibilities.

Do you want to create a supportive workplace where bullying and harassment are not tolerated?

In the NHS Staff Survey, more than 25% of respondents had experienced harassment or bullying. The 2023 GMC Training Survey highlights similar concerns. NHS leaders have a responsibility to address this.

This intensive, interactive course will include all the skills leaders need to respond to bullying and harrassment appropriately, and develop productive, supportive environments.

Specific Course Objectives:

To provide a safe confidential environment to discuss and analyse personal experiences of dealing with bullying and harassment in the workplace.

To understand why bullying and harassment happens.

To explore the deeper aspects of the psyche that shape human interactions and behaviour

  • The locus of control
  • The cognitive behavioural cycle
  • Conditioning and bias
  • Shadow
  • Archetypes
  • The locus of power in relationships

To develop a framework of accountability that includes:

  • Investigation and assessment
  • Reframing the victim mindset
  • Mediation and negotiation
  • Resolution of individual incidents with restorative justice
  • Recognition and ending repetitive patterns of unacceptable behaviour

To establish a workplace ethos where harassment and bullying are not tolerated

  • Empowering staff to report and challenge inappropriate behaviour
  • Collaboration to create a team rulebook
  • Building relationships in a hierarchy
  • Managing performance compassionately
  • Preventing a bullying culture
  • Intended Learning Outcomes

After this course delegates will have:

  • A deep understanding of the human psyche and what drives behaviours
  • A framework to immediately implement that addresses bullying and harassment
  • Advanced communication skills
  • Negotiation and mediation skills
  • Practical skills to create calm in a crisis
  • Strategies to empower their staff

The course will be delivered by Dr Karen Forshaw (GP) and Chrissie Mowbray (Physiotherapist, Psychotherapist and Hypnotherapist with CBT and NLP training) our training partners at Resilient Practice. Visit the website for examples of some of their tools and techniques.

The course will be hosted by the MDDUS Training & CPD team.

A certificate detailing 5 hours of verifiable CPD will be provided by MDDUS to all attendees.


Course Fee: 

MDDUS medical member: £135
MDDUS dental member: £135
Non-member: £195

Book now

To take part in this workshop:

  • You must be able to access and join a Zoom meeting from whatever device you choose to use.
  • Participants require a PC or laptop which has either a webcam and microphone integrated (or attached). Alternatively delegates can use a tablet/phone (although some functionality may be unavailable and you may not be able to see all delegates).
  • Participants must be willing to share their names and webcam with other participants whilst attending the workshop.
  • The Training & CPD team at MDDUS will email you joining instructions to attend the course of your choice a few days before the event.  

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