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Building a feedback culture to reduce risk
Taking place on Tuesday 5 March this course is aimed at doctors and dentists who are, or aspire to be, leaders.
Probity for doctors
Taking place on Tuesday, 5 March this three hour interactive Zoom course addresses issues surrounding probity and ethics in everyday working practice.
Patient conflict: Interpersonal skills
Taking place on 6 March, this course is intended for GP and dental practice reception and admin teams who deal directly with patients.
Risks and safety in prescribing in secondary care
Taking place on Thursday, 7 March between 9.30am and 12.30pm, this course is designed for hospital doctors.
Leadership: Conducting an interpersonal conflict resolution process
Taking place on Thursday, 7 March this three hour, interactive course is designed for anyone with a leadership role in a healthcare setting.
Confidentiality for admin and reception staff in primary care
Taking place on Wednesday, 13 March, this interactive course is designed for admin and reception staff in primary care.
Risks and safety in prescribing for primary care
Taking place on Thursday, 14 March this three-hour, interactive course is suitable for GPs but is likely to be of interest to ANPs, pharmacists and others prescribing in a primary care.
Leadership: Understanding emotions to reduce risk
Taking place on Thursday, 14 March, this three hour course is designed for doctors and dentists who have, or aspire to have, a leadership role.
Complaints handling for admin and reception teams in primary care
Taking place on Tuesday, 19 March, this interactive course on handling complaints is designed for administrative staff and receptionists in primary care.
Team communication: Recognising and mitigating risks
Taking place on Wednesday, 20 March between 9.30am and 12.30pm, this course is suitable for any clinician working within a team in primary and secondary care settings.