Complaints: Investigating and responding to complaints as a hospital doctor/dentist

Taking place on Wednesday, 28 April 2021 between 10am and 12pm, this two hour, interactive course is designed for doctors or dentists working in a hospital environment

This course explores responsibilities and skills in relation to involvement in complaint investigation and response. Self-directed learning and discussion will be included on key aspects via breakout groups.

This course is led by MDDUS risk adviser, Alan Frame.

*A certificate detailing two hours of verifiable CPD will be provided by MDDUS to all attendees*


Course Fee: 

MDDUS Member: £45
Non-MDDUS Member: £60

**To book your place, please click here.

 

To take part in this workshop:

  • You must be able to access and join a Zoom meeting from whatever device you choose to use.
  • Participants require a PC or laptop which has either a webcam and microphone integrated (or attached). Alternatively delegates can use a tablet/phone (although some functionality may be unavailable and you may not be able to see all delegates).
  • Participants must be willing to share their names and webcam with other participants whilst attending the workshop. 
  • The Training & CPD team at MDDUS will email you joining instructions to attend the course of your choice a few days before the event.