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Complaints handling for GPs admin teams
This interactive workshop will focus on the key requirements relating to NHS frameworks and processes in dealing with complaints and will highlight the most common reasons for complaint in GP practice.
MDDUS - Leading through uncertainty for dentists
Well led teams are best equipped to meet increasing demands and to manage risk. With this in mind, and GDC guidance in this area, we have developed a holistic five-day programme - taking place one day per month - specifically for dentists with management responsibilities. The programme is approved by NES for 10 sessions of CPD.
GP nurse training day
Over an interactive day, GP practice nurses and ANPs can explore emerging professional risks relating to test results, prescribing, social media and more.
Dental Leadership: Creating a feedback culture to reduce risk and improve effectiveness
This interactive course is designed for dentists who have, or aspire to have, a leadership role.
Leadership: Creating a feedback culture to reduce risk and improve effectiveness
This two hour, interactive course is designed for doctors, dentists and practice managers in medical or dental practice.