Revised dental guidance on prevention
A NEW edition of Delivering Better Oral Health: an evidence based toolkit for prevention has been issued with an endorsement from The College of General Dentistry.
MDDUS makes three appointments to its board of directors
MDDUS has made a series of high-profile appointments to its board of directors including the senior surgeon to the UK Royal Household.
Improving self awareness to reduce risk - practical advice on reflective practice
Reflective practice is common – but do your insights go deep enough to ensure real change? Senior risk adviser Liz Price offers practical advice
Innovation: Smartphone technology in chronic disease management
Jim Killgore looks at smartphone applications that are changing how doctors manage diabetes and other chronic diseases
Complaints handling: Proactive response to patient complaints
Alan Frame urges practices to monitor local social media posts to keep aware of emerging topics of complaint
Advice: Safety netting
Risk adviser Kay Louise Grant offers advice on effective safety netting in patient consultations
Regulatory matters: Working without professional registration
Risk adviser Alan Frame urges practices to have a formal process in place to ensure that individual staff are up to date with their professional registrations.
Practice management: Sexual harassment in the workplace
Employment law adviser Liz Symon offers advice on preventing and dealing with sexual harassment in the office
Risk: What's up with WhatsApp?
MESSAGING apps might seem an obvious choice for communicating with patients, but it is essential that professional standards are not diluted simply because we are behind a keyboard or phone
Call log
A range of common - and not so common - queries from GPs and practice managers.