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Older patients use NHS more but complain less

MORE patients over age 55 years used the NHS in England (66 per cent) than those under 55 years (57 per cent) during the pandemic, but fewer (25 per cent) would have been willing to complain compared to under 55s (34 per cent).

  • 12 October 2022
  • News

"Hidden waits" drive mental health patients to emergency services

MORE than three quarters of mental health patients waiting for NHS appointments have been forced to seek emergency support from A&E and other crisis services, new figures suggest.

  • 11 October 2022
  • News

NHS England moves to ease demand with new GP assistants

NHS England is recruiting over a thousand GP assistants from this month to offer admin support in hard-pressed practices.

  • 10 October 2022
  • News

Rise in NHS talking therapies

THE number of NHS patients accessing talking therapies for conditions such as anxiety and depression has risen by over a fifth.

  • 10 October 2022
  • News

Funding boost for regulation of digital mental health tools

RESEARCH into the regulation of digital mental health tools in the UK has been given a £1.8 million funding boost by the charity Wellcome.

  • 10 October 2022
  • News

Case file: Reduced treatment time

...Dr S points out that Mr V was 10 minutes late for a 15-minute appointment slot, leaving only five minutes for assessment and treatment...

  • 30 September 2022
  • Case study

Adding “violence warning markers” to patient records

It may be tempting to add a warning marker or alert to aggressive patients' records, but MDDUS urges caution

  • 30 September 2022
  • Risk alert

New guides to help surgeons defend against negligence claims

NEW best practice guides to documenting common surgical procedures aim to help NHS teams in England defend against claims of negligence or poor practice.

  • 29 September 2022
  • News

Vignette: John Boyd Orr (1880-1971)

John Boyd Orr - Physician, nutritionist and winner of the Nobel Peace Prize.

  • 28 September 2022
  • Article
  • Insight - Primary
  • Q3

Data protection: Recording telephone consultations with patients

Practices often record telephone calls but do you adequately inform patients of this – and what about data protection?

  • 28 September 2022
  • Article
  • Insight - Primary
  • Q3

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