Older patients use NHS more but complain less
MORE patients over age 55 years used the NHS in England (66 per cent) than those under 55 years (57 per cent) during the pandemic, but fewer (25 per cent) would have been willing to complain compared to under 55s (34 per cent).
"Hidden waits" drive mental health patients to emergency services
MORE than three quarters of mental health patients waiting for NHS appointments have been forced to seek emergency support from A&E and other crisis services, new figures suggest.
NHS England moves to ease demand with new GP assistants
NHS England is recruiting over a thousand GP assistants from this month to offer admin support in hard-pressed practices.
Rise in NHS talking therapies
THE number of NHS patients accessing talking therapies for conditions such as anxiety and depression has risen by over a fifth.
Funding boost for regulation of digital mental health tools
RESEARCH into the regulation of digital mental health tools in the UK has been given a £1.8 million funding boost by the charity Wellcome.
Case file: Reduced treatment time
...Dr S points out that Mr V was 10 minutes late for a 15-minute appointment slot, leaving only five minutes for assessment and treatment...
Adding “violence warning markers” to patient records
It may be tempting to add a warning marker or alert to aggressive patients' records, but MDDUS urges caution
New guides to help surgeons defend against negligence claims
NEW best practice guides to documenting common surgical procedures aim to help NHS teams in England defend against claims of negligence or poor practice.
Vignette: John Boyd Orr (1880-1971)
John Boyd Orr - Physician, nutritionist and winner of the Nobel Peace Prize.
Data protection: Recording telephone consultations with patients
Practices often record telephone calls but do you adequately inform patients of this – and what about data protection?