On the record
As dentists face rising numbers of patient complaints, clear and accurate dental records have never been so important
Quietly confident
Embarking on a career after dental school can be a daunting experience. SoundBite editor Martin Nimmo offers some tips.
In the spotlight
Dealing with the media can be an unnerving and unpredictable experience, particularly for healthcare professionals. Joanne Curran offers some advice on how to handle the attention
Advice: troubled or just troubling?
Dealing with difficult, or "heartsink" patients
A catalogue of miscommunication - medical case study
The scenario below takes place over six years and involves the alleged failure of a GP and other healthcare professionals to arrange adequate follow-up after an abnormal cervical smear test
Employment law: the 'work-life' dilemma
Employees have the right to request flexible working for certain purposes and their employer has a duty to consider these requests in good faith and without discrimination in their decisions
NHS policy: doctors without borders
Are plans to abolish practice boundaries practical and achievable?
Practice profile: bigger can be better
Jim Killgore visits a 15 partner general practice in Wokingham with a unique approach to management
Call log
These cases are based on actual advice calls made to MDDUS advisers and are published in the magazine to highlight common challenges within practice management. Details have been changed to maintain confidentiality
Diary
Random absurdities in primary care medicine and beyond.